End-to-End Encryption
All data is encrypted at rest using AES-256 and in transit via TLS 1.3. Your content, customer information, and analytics are protected by the same standards used by global banks.
Enterprise-Grade Security
Your Data, Protected at Every Layer
At HiSite.ai, security isn't an afterthought—it's built into our foundation. From encryption at rest to continuous threat monitoring, we safeguard your website and customer data with the same rigor as leading financial institutions.
AES-256 Encryption
SOC 2 Type II Certified
99.99% Uptime SLA
Data Security
Multi-layered protection ensures your data remains confidential, intact, and available when you need it.
Automated Backups
Continuous automated backups with point-in-time recovery. Your website data is replicated across multiple geographic regions with 30-day retention as standard.
Access Controls
Role-based access control (RBAC) with SSO integration. Enforce MFA, set granular permissions, and maintain complete audit logs of all user activities.
Data Isolation
Complete tenant isolation ensures your data never mixes with other customers. Each workspace operates in its own secure container with dedicated resources.
Secure Data Deletion
When you delete data, it's permanently removed using secure deletion methods. Upon account termination, all associated data is purged within 30 days.
Real-time Monitoring
24/7 automated monitoring detects anomalies and potential threats. Our security operations center responds to alerts within minutes, not hours.
Infrastructure Security
Built on world-class cloud infrastructure with defense-in-depth architecture and enterprise-grade network protection.
Secure Cloud Hosting
Hosted on AWS and GCP with redundant data centers across multiple regions. Automatic failover ensures your site stays online even during regional outages.
DDoS Protection
Enterprise-grade DDoS mitigation with 10Tbps+ capacity. Automatic traffic scrubbing protects against volumetric, protocol, and application-layer attacks.
SSL/TLS Everywhere
Free SSL certificates for all domains with automatic renewal. TLS 1.3 encryption for all connections with perfect forward secrecy.
Network Segmentation
Micro-segmented network architecture with strict firewall rules. Private subnets and VPC isolation prevent lateral movement.
Security by Design
- WAF protection against OWASP Top 10 threats
- Bot detection and mitigation
- Rate limiting and abuse prevention
- Geographic IP filtering
- Automatic security patching
- Immutable infrastructure deployments
Compliance & Certifications
We maintain rigorous compliance standards and undergo regular third-party audits to validate our security controls.
SOC 2 Type II
Independent audit confirms our security, availability, and confidentiality controls meet AICPA standards.
CertifiedGDPR
Fully compliant with EU data protection regulations. Data Processing Agreements available for all customers.
CompliantCCPA
California Consumer Privacy Act compliant. We respect your customers' data rights and privacy choices.
CompliantISO 27001
Information Security Management System certification demonstrating systematic approach to data security.
In ProgressNeed a specific compliance report or DPA? Contact our team — we provide security documentation for enterprise customers.
Privacy by Design
We believe privacy is a fundamental right. Our platform is engineered to minimize data collection and maximize user control.
1
Data Minimization
We only collect what's necessary to provide our services. No unnecessary tracking, no data harvesting for advertising purposes.
2
User Control
Export, modify, or delete your data at any time. Full data portability ensures you always maintain ownership of your content.
3
Transparent Processing
Clear documentation of how we process data. No hidden third-party sharing. All subprocessors are vetted and documented.
4
AI Data Ethics
Your content is never used to train our AI models without explicit consent. We maintain strict boundaries for AI training data.
Your Privacy Rights
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
Security Incident Response
Our structured response protocol ensures rapid containment, thorough investigation, and transparent communication in the unlikely event of a security incident.
Detection & Triage
Automated monitoring systems and 24/7 SOC detect anomalies within minutes. Potential incidents are immediately triaged by our security engineers.
Containment
Immediate isolation of affected systems to prevent lateral movement. Automated containment protocols activate for critical threats.
Investigation
Forensic analysis determines scope, root cause, and impact. We engage third-party forensic experts for complex incidents.
Remediation & Recovery
Vulnerabilities are patched, affected systems are restored from clean backups, and additional controls are implemented to prevent recurrence.
Communication
Customers are notified within 72 hours if their data is affected. Post-incident reports include lessons learned and preventive measures.
Bug Bounty Program
We believe in the power of the security community. Help us identify vulnerabilities and earn rewards while making HiSite.ai safer for everyone.
Safe harbor guaranteed
Public recognition
Fast response times
Submit a Report
Reward Tiers
Critical
Up to $5,000
High
Up to $2,500
Medium
Up to $1,000
Low
Up to $250
Contact the Security Team
Found a vulnerability? Need to report a security concern? Our security team is here to help.
Security Inquiries
For general security questions, compliance documentation requests, or security reviews.
security@hisite.aiIncident Reporting
To report a security incident or suspected breach affecting your account.
incident@hisite.aiFor sensitive communications, download our PGP key (fingerprint: 0x1234 5678 9ABC DEF0).
Security Resources
Documentation and resources for security professionals and compliance teams.