Get in Touch

Have a question about HiSite.ai? We're here to help. Reach out to our team for sales inquiries, technical support, or general assistance.

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours.

How Can We Help?

Sales Team

For pricing, demos, and enterprise inquiries

Technical Support

For product help and troubleshooting

Contact Information

350 Mission Street, Suite 200
San Francisco, CA 94105

Office Hours

Monday – Friday: 9:00 AM – 6:00 PM PST
Saturday – Sunday: Closed
24/7 support available for enterprise customers

Visit Our Office

Located in the heart of San Francisco's tech district

Frequently Asked Questions

Quick answers to common questions

How quickly will I receive a response?

We aim to respond to all inquiries within 24 hours during business days. Enterprise support customers receive priority responses within 4 hours.

Do you offer phone support?

Yes, phone support is available for Pro and Enterprise plan customers. Starter plan users can reach us via email and live chat.

Can I schedule a demo with the sales team?

Absolutely! Select "Sales Inquiry" in the contact form subject dropdown, or email sales@hisite.ai directly to schedule a personalized demo.

Where can I find technical documentation?

Our comprehensive documentation is available at docs.hisite.ai. You'll find setup guides, API references, tutorials, and troubleshooting articles.

Can't find what you're looking for? Contact our support team